What is a Formflow
A Formflow is a fundamental aspect of Flow CRM. They are the mechanism that forms follow to give the smart/dynamic responses to end users.
In the UI a Formflow is represented as a multi-path decision tree, where each step can have many conditions that need to be met before being presented to the user.
What makes Formflows even more powerful are the Actions. An action is a type of step that is triggered in the background as a user moves through a form, updating status, adding or removing tags and more.
There is a small learning curve with Formflows but after reading the docs and creating your first one you will get a feel for the power and dynamic nature they can offer.